Home - TAOCOMS

The of ark of business solution

Building a business on a strong foundation of culture and values. Our journey begins with a vision to provide exceptional services and create lasting value for our clients.

WHY TO CHOOSE US

Our framework and culture are centered on building trust, enhancing partnerships, and delivering exceptional value to our clients. We uphold the highest standards in BPO service delivery and infrastructure

Read more about us

Our Services

TAOCOMS offers comprehensive digital transformation services, encompassing technical infrastructure, software implementation, process automation, digital marketing strategies, and customer engagement models. We are your trusted partner in navigating the digital transformation journey.

Customer Experience Innovation

We design and deliver exceptional digital customer experiences that enhance engagement, loyalty, & revenue. From marketing and sales to service and support, we utilize data, analytics, and design thinking to exceed customer expectations.

Operational Efficiency

Enhance efficiency and agility with AI and Machine Learning. We provide tailored strategies to streamline processes, automate tasks, and offer insights that boost business performance.

Data Driven Insights

Turn your data into actionable insights. TAOCOMS provides comprehensive data management, advanced analytics, and data visualisation to drive informed decision making and improve business outcomes.

WHAT CAN WE DO FOR YOU

We excel in transforming contact centers to deliver seamless cross-channel customer experiences. Our deep expertise in cultural, linguistic, socio-economic, and technological factors ensures we meet CX preferences globally.

Allow us to handle your support operations with top-tier SOPs, ensuring exceptional performance and consistent achievement of KPIs. Manage your support operations in house while utilizing our expert talent, state of the art facilities, and shared support services.

Streamlined Fulfillment

Efficient management of order processing, portal operations, and delivery scheduling to help clients realise significant cost savings.

Advanced IVR Systems

Cutting-edge interactive voice response technology to improve customer satisfaction and optimise call routing.

Smart Automation Solutions

Streamlined automation for front, middle, and back-office processes, merging human and digital interactions for a cohesive customer experience.

Government & Public Sector Solutions

As digital interactions become more common, government agencies must adapt to meet citizens' expectations. However, obstacles still hinder their progress. To enhance social impact and rebuild public trust. TAOCOMS provides government digital platforms with accessibility features so that all citizens, regardless of ability, can access services. Utilise assistive technologies and inclusive design principles to create an accessible digital experience for everyone.

Comprehensive Office Support

Streamlined solutions to enhance efficiency and optimise workflow management. End to end administrative and strategic HR services designed to reduce costs and boost productivity.

Experience the power of a game changing career. We’re not looking for perfect people; we seek the right team for us. We strive to create a culture where every game changer thrives, including through our benefits.

ABOUT TAOCOMS

With over 15 years of experience, we leverage our extensive knowledge, innovative methodologies, and advanced technological capabilities to deliver exceptional value to businesses of all sizes. Our expertise in managing complex back-end systems and support services for global enterprises uniquely positions us to guide clients seamlessly toward their objectives.

Read more about us